Cadori Home – Policies

Effective Date: December 9, 2024

Welcome to Cadori Home. Your satisfaction and privacy are important to us. Below you will find our policies regarding returns and privacy. If you have any questions or concerns, please contact us.

Return Policy

1. Eligibility for Returns

  • You may return most new, unopened items within 7 days of delivery for an exchange.
  • To be eligible, items must be in their original packaging and in the same condition as when received.

2. Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Personalized or custom-made items
  • Sale items

3. Initiating a Return

  • Contact Us: Email our customer service at info@cadorihome.com or call 05 39 39 22 76 to request a return authorization.
  • Packaging & Documentation: After obtaining authorization, securely package the item, including your order number and the reason for return.
  • Shipping Costs: You are responsible for return shipping costs unless the return is due to our error (e.g., an incorrect item received).

4. Exchange Process

  • Once we receive and inspect your returned item, we will notify you of the exchange status.
  • If approved, an exchange voucher valid for 6 months will be issued.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of delivery. We will work with you to provide a replacement or an appropriate resolution.

سياسة الخصوصية

1. Introduction

Cadori Home respects your privacy. This Privacy Policy details how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website URL], purchase our products, or use our services.

2. Information We Collect

  • Personal Information: Such as your name, email address, phone number, mailing address, payment details, and any other information you provide.
  • Usage Data: Information on how you interact with our website, products, and services.
  • Cookies and Tracking Technologies: We use cookies to improve your experience. You can adjust your cookie preferences in your browser settings.

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders.
  • Communicate with you about orders and services.
  • Improve our website, products, and services.
  • Send promotional materials or newsletters (with your consent).
  • Comply with legal and regulatory obligations.

4. Disclosure of Your Information

We do not sell your personal information. We may share it under these circumstances:

  • Service Providers: With trusted third-party vendors who assist in business operations (e.g., payment processors, delivery services).
  • Legal Requirements: To comply with legal obligations or respond to lawful requests from public authorities.

5. Data Security

We employ reasonable security measures to protect your personal information. However, no online transmission or storage method is fully secure. While we strive to safeguard your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time if processing is based on consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be posted on our website. Please review it periodically for the most current information.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cadori Home
info@cadorihome.com
05 39 39 22 76